This issue occurs only on computers that are running Windows 10, version 1703 or later, and Microsoft 365 version 1807 or later. I think I’m going to try what I mentioned in my last post and see what happens. It works well for Outlook unless the user has a gigantic mailbox and then it just takes a while for it all to sync up. One of the options was to save a diagnostic file for MS support. We have our subscription through Rackspace and I’ll see if they can help later this afternoon as that is who MS referred me to when I sought support fix Office profile won’t load help from the

When you run a Quick Repair operation, Office will attempt simple repairs using local files already on your PC. In about 4 cases out of 5, in my personal experience, this step alone is enough to repair Office properly and restore it to working order. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there. If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at faul

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The following table lists known error codes for the "Sorry, but we're having fix Office profile won’t load trouble signing you in" error message. The table also contains information about how to troubleshoot the issue. Please note that you must have access to your recovery email address and/or phone number (if you have specified any) for this account in order to be able to recover your access. Please note that Microsoft rely on you to keep your recovery details up to date and accessible so they can verify you as the owner of this account. If you missed to update this information on time, when you still had access to your Microsoft account, it might not be possible to restore your access without calling them. As long as you have access to your recovery email address and/or phone number linked to this account, you will be able to easily reset your email account passwor

Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. This time, after you right-click your Office version in Programs and Features and select Change from the pop-up menu, select the Online Repair option instead and then click Repair. Office installations include a built-in repair tool, and that’s the first place to turn when things go awr

If we don't detect any problem, we'll guide you through how you can help yourself. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. I’ve gone to the Office 365 Admin console and everything looks okay with my account, if it wasn’t it would most likely give me issues on the service as well but I checked it any way just to be sur

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It did, so then I deleted that entry from credential manager, rebooted but that did not help. Microsoft 365 is a vital tool for many businesses, and login issues can significantly disrupt day-to-day operations. In this guide, we will take an in-depth look at troubleshooting and resolving common Microsoft 365 login problems so you can keep your business running smoothly. I can open any Office 2016 app installed on my computer but I am unable to link/login to my Office 365 account on my primary computer. I have a service spare that I tested with and I am able to login to Office 365 without any issue. I have done a number of searches and found related issues but none of those fixes have worke