Self-service support is available for all Microsoft 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Microsoft 365 community.

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook Outlook Fix Services team sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files. Users can also try its free demo version in their system and process the first 50 items from each folder freely. The OST Integrity Check Tool runs only on .ost files and can be used to diagnose and repair synchronization issue

You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data. You may face issues in loading Outlook Profile if you Outlook Fix Services team lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

Once you have completed the steps to fix Outlook sync errors, Outlook Fix Services team kindly check if the error has been fixed or not. Regardless of their mailbox size, Microsoft set a default OST size for a reason, while it can be changed, that doesn’t mean it should. When synchronization issues occur in Microsoft Outlook or in Microsoft Outlook Web App (formerly Outlook Web Access), you may experience the following symptoms. After these instructions, ensure the sync settings are correct and check everything is working well. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync proble

Therefore, now we will know the steps to repair the Outlook data file. If your problem is how quickly mail populates, change the download preference to headers then full items. Change the limit to 1 year, wait for the sync, check the size of the OST once Outlook confirms all sync has been completed. Outlook has a hard limit of 50GB per OST, decrease the period of e-mails that get cached, delete the cache, and re-run the sync. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setu

To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Also check out the Outlook.com Community forum. You can give feedback by selecting Help from the top menu, then Feedback. Sometimes, antivirus software or firewalls may block Outlook from connecting to mail servers. Microsoft provides a built-in tool to repair Office applications, including Outloo

If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques

The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this Outlook Fix Services team view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience

Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. To view the scan log, start Outlook, and then open the Deleted Items folder. Any problems are noted in a message that has "OST Integrity Check" as its Subject. While we all use systems differently, I don’t think I have 100GB of data after working for my company almost 25 years, let alone this much email. No reason to archive 6 months onwards and try to cache 1 year, it wont work as it can only cache 6 months. Online archive is only available online too, so no caching, hence it’s nam

Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.